WARNING: This product contains nicotine. Nicotine is an addictive chemical.
CIGARS ON FORTUNEHUNTERCIGARS.COM ARE NOT INTENDED FOR ANYONE UNDER THE AGE OF 21.
Prices on FortuneHunterCigars.com are subject to change without notice. Fortune Hunters (FH) is not responsible for typographical errors. Special orders for related merchandise can be filled upon request. FH reserves the right to reject any order for any reason, and our website has a minimum order of $25. Orders made for less than $25 will not be filled. No order shall be binding at FH until it is accepted via Email/phone confirmation. Items may be purchased from this website using a valid credit or debit card for payment, by a person 21 years of age or older. Shipping of items is completed by UPS or USPS. Items must be shipped to a valid address, signature may be required. These terms and conditions of sale and the transactions contemplated thereby are governed solely by the laws of the State of Texas, and any and all claims related thereto must be brought and finally resolved solely in the courts of the State of Texas. By placing an order, you agree to all terms and conditions.
Why does Fortune Hunter Cigars require that you verify your age?
As per FDA regulations, FH is required to ensure that we do not sell our products to anyone under the age of 21*. In order to verify our customer’s ages, as well as to protect them from fraud, require a every person who enters the site to input their date of birth, set their date of birth in the ‘account setup’. Furthermore, we reserve the right to verify ages by checking orders manually via phone confirmation with a Driver’s License number and background check.
SECURITY
Your personal information is encrypted, including credit card number, name and address, so that it cannot be read as the information travels over the Internet. We use all of the cutting edge technology on this website for the safety of our customer. Our customer’s information is as important to us as it is to them and we take extra effort to guarantee your transaction’s safety and this commitment.
PRIVACY
The information we collect will be used to notify customers about updates to our website and periodic specials. We do not share any customer information with other organizations for any purpose.
LIGHTERS
Due to federal regulations lighters cannot be shipped with butane. All lighters are shipped empty.
Lighters purchased on FortuneHunterCigars.com come with a 30 day replacement policy.
Domestic & International Shipping notice:
Domestic Shipments
International Shipments
At this time we do not ship products outside of the USA.
Disclaimers
We reserve the right to cancel and fully refund any order for any reason. This includes but is not limited to pricing glitches, inaccurately described items, incorrectly coded promotional coupons, typographical errors, and honest mistakes. It is our policy, within reasonable action, to accommodate any customer that was offended in such case in an amicable solution, but sometimes we simply can’t ship in this situation.
Purchases are based on the information contained within product titles, descriptions, and pricing. Images may not depict the exact size, quantity, blend, etc of the cigars that are included in a particular purchase option.
While we make every attempt to fill every order according to specified items, we sometimes have an “out of stock” situation. We reserve the right to substitute items with equal or better value items.
Samplers – In samplers that include cigars of different models we reserve the right to substitute any cigar with equal or higher value. We substitute the same cigar of a different size, but occasionally a different cigar will be included.
Orders marked ‘Delivered’ – Once an order is marked delivered by our shipping partner, it is considered completed. If there is an issue with a delivered order (i.e. lost or stolen) the customer will need to, within 72 hours of delivery, file a police report, get an officer name, get contact information for the police station, and retrieve the police file number. These items must be submitted to our customer service team to assist in investigating and determining whether the reshipment of the order is warranted.
Packaging – We consider the box or bundle that cigars arrive in as packaging. Packaging may be altered or reduced based on availability.
We are unable to refund prepaid debit / credit cards.
RETURN/REPLACEMENT POLICY
Should you decide to cancel your order before it ships, we will assess a 15% restocking fee when refunding your order and 85% off your charges will be refunded.
Damaged/Missing Items from Order – For any Items that are missing or damaged when your order arrives, please provide a copy of the invoice/packing slip included with the order and retain all items (including all packaging) and send copies/pics to info@tesoro-pirata.com to claim a refund, replacement or return request
All merchandise shipped from the FH warehouse leaves in perfect condition. If, however, your order is not in excellent condition when you receive it, we want to make it right. We will ship replacements and allow the return of items based on the below conditions
All authorized returns must be received within ten (10) business days after authorization issuance.
Credit for any returned item which is a part of a “combination sale” shall not exceed the purchase price of the lesser value item. Minor imperfections in some accessory products do not constitute a cause for return.
When the original order included a free item, a return cannot be made without returning the free item as well. If the free item is not returned, its regular price shall be deducted from the credit. When the original order included free shipping, the cost of ground shipping will be deducted from the credit for any returned item.
Customers who return complete orders for refund will be charged according to the shipping method selected for that shipment even if FH covered the cost of shipping that order. For example, a customer who refused (or returned for some other reason the entire package) an overnight order, will not receive full refund. The amount of overnight shipping that order will be deducted from the refund, and the refunded amount will include only the balance.
We do not accept items returned outside their original box** and we will not accept cut or partially smoked cigars. All returned items must still be in condition to be sent back to the manufacturer. We reserve the right to refuse or prorate credit for any returned item received in inadequate condition.
We are not responsible for seizure of order items by international customs. To receive a refund on returned orders, all items included with the order must be returned. We cannot refund orders that are returned by international customs with an empty box.
We reserve the right to replace damaged products for international customers OR issue a refund for damaged products for international customers.
COUPON CODES
Any order placed on the web site for an item which is marked with a coupon code, will give the customer either a % or $ discount.
All coupon codes are entered at the checkout page, and the total refund is applied in the cart. The discount that comes from coupon codes DOES combine with existing advertised discounts, but coupon codes CANNOT be combined.
* see disclaimers
** We do not accept returns of single cigars or cigar samplers (i.e. 5-pack, 6-packs, 7-packs, etc.)
For returns in our store customers must provide receipt and all items must be in resalable condition.
Sorry we do not accept returns of single cigars-all sales are final.
All returns must be during weekdays only (no weekends)